Privacy Policy

This Privacy Policy outlines how your personal information is gathered, utilized, and shared when you visit or make a purchase from Pawz Place.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain details about your device, such as information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse our site, we also gather information about the specific web pages or products you view, what websites or search terms directed you to our site, and details about how you interact with our site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: These track actions occurring on our site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you navigate through our site.

Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain details from you, including your name, billing address, shipping address, payment information (including credit card numbers for Mastercard, Visa, and American Express), email address, and phone number. We refer to this information as "Order Information."

When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to process and fulfill any orders placed through our site (including handling your payment details, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising related to our products or services, based on your preferences.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and to enhance and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to evaluate the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use our site—you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt-out of targeted advertising by using the following links:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK

Please note that we do not modify our site’s data collection and usage practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact details provided below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example, if you make an order through our site), or otherwise to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at help.pawzplace@gmail.com.